Privacy Policy

BACKGROUND:

Apple Probate and Estate Services LLP understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.appleprobate.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Apple Probate and Estate Services LLP , a limited company registered in England under company number 6133780, whose registered address is 12b Sun Street, Waltham Abbey, Essex, EN9 1EE, and whose main trading address is also 12b Sun Street, Waltham Abbey, Essex, EN9 1EE.
  1. Information About Us
    • Our Site is owned and operated by Apple Probate and Estate Services LLP , a limited company registered in England under company number 6133780, whose registered address is 12b Sun Street, Waltham Abbey, Essex, EN9 1EE and whose main trading address is 12b Sun Street, Waltham Abbey, Essex, EN9 1EE.
    • Our VAT number is 858 6213 00.
    • Our Data Protection Officer can be contacted by email at privacy@appleaccounting.co.uk, by telephone on 01992 701188, or by post at 12b Sun Street, Waltham Abbey, Essex, EN9 1EE.
    • We are a member of The Chartered Institute of Management Accountants.
  1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

  1. Your Rights
    • As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
      • The right to be informed about Our collection and use of personal data;
      • The right of access to the personal data We hold about you (see section 12);
      • The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
      • The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
      • The right to restrict (i.e. prevent) the processing of your personal data;
      • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
      • The right to object to Us using your personal data for particular purposes; and
      • Rights with respect to automated decision making and profiling.
    • If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
    • For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
  1. How Do We Use Your Data?
    • All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 OR GDPR at all times. For more details on security see section 7, below.
    • Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
      • Providing and managing your Account;
      • Providing and managing your access to Our Site;
      • Personalising and tailoring your experience on Our Site;
      • Supplying Our products AND/OR services to you (please note that We require your personal data in order to enter into a contract with you);
      • Personalising and tailoring Our products AND/OR services for you;
      • Replying to emails from you;
      • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by <<insert description of opt-out method>>;
      • Market research;
      • Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;
    • You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
  1. How and Where Do We Store Your Data?
    • We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
    • Your data will only be stored in the UK.
  1. Do We Share Your Data?
    • Subject to section 7.2, We will not share any of your data with any third parties for any purposes.
    • In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.
    • We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
    • We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
  1. What Happens If Our Business Changes Hands?
    • We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
    • In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
  2. How Can You Control Your Data?
    • In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details.
    • You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
  1. Your Right to Withhold Information
    • You may access certain areas of Our Site without providing any data at all.
    • You may restrict Our use of Cookies. Please see our Cookie policy.
  1. Use of Google Fonts Web APIOur website utilises Google Fonts API to provide a unified and visually pleasing textual experience for our users. Google Fonts is a service offered by Google LLC (“Google”) that allows websites to utilise high-quality fonts.By using Google Fonts, some information may be transferred to Google servers, which may be located in other countries. This section outlines how Google collects and uses data in relation to the Google Fonts Web API.Data Collection by Google

    When you visit a page on our website that uses Google Fonts, your web browser automatically sends a request to Google’s servers. This request may include the following information:

    • IP Address
    • Browser type and version
    • Operating System
    • Referrer URL
    • The time of the request

    This data is primarily used by Google to serve the font files to your browser and to improve the overall service quality.

    Google may also use this data for the purposes of analytics and to enhance user experience. The data is processed in accordance with Google’s Privacy Policy, which you can review for further details: Google’s Privacy Policy.

    If you are concerned about the data collection practices associated with Google Fonts, you may choose to disable the Google Fonts service through browser settings or use browser extensions designed to block such features. However, doing so may affect the appearance and functionality of our website.

    Updates to this Section

    We reserve the right to update or amend this section at any time to reflect changes in our practices or amendments to Google’s terms of service or privacy policy. We recommend reviewing this section periodically for the latest information on our use of Google Fonts.

  2. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at privacy@appleaccounting.co.uk. 

  1. Contacting UsIf you have any questions about Our Site or this Privacy Policy, please contact Us by email at privacy@appleaccounting.co.uk, by telephone on 01992 701188, or by post at 12b Sun Street, Waltham Abbey, Essex, EN9 1EE. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.
  2. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

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